These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Yappo ("we," "us," or "our"), concerning your access to and use of the Yappo website at https://yappoapp.com and the services offered through it (the "Services").
Yappo is an entertainment web application that allows users to create short audio clips of original fictional characters speaking custom messages. Users purchase credits to generate clips.
By accessing or using the Services, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.
We reserve the right to make changes or modifications to these Terms at any time. We will alert you about any changes by updating the "Last updated" date of these Terms. We will inform you of material changes before they take effect, except that changes related to new functionality, security updates, bug fixes, or compliance with a court order may take effect immediately upon notification. Your continued use of the Services after the date such revised Terms are posted constitutes your acceptance of the changes.
You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) to use the Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. The Services are not intended for or directed at anyone under the age of 18. If we learn that a person under 18 has created an account, we will deactivate and delete that account.
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your password and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate your account, remove content, or reclaim usernames at our sole discretion.
Credits. The Services operate on a credit system. You may purchase credits, which can be redeemed to generate audio clips and other features within the Services. Credit costs per action are displayed within the Services and may be updated from time to time.
Credit Expiration. Purchased credits are valid for twelve (12) months from the date of purchase. Any credits not used within twelve (12) months of purchase will expire and be forfeited.
Pricing. All prices are listed in US Dollars (USD) and are subject to change. We reserve the right to modify, add, or remove credit packs and pricing at any time.
Payment. Payments are processed by our third-party payment processor, Stripe. We do not store your full payment card details. By making a purchase, you agree to Stripe's terms and authorize the charge to your selected payment method. We accept Visa, Mastercard, American Express, and Discover.
Unused Credits. You may request a refund for unused credits within fourteen (14) days of purchase by contacting us at support@yappoapp.com.
Used Credits. Credits that have already been used to generate clips or access features are non-refundable, as the service has been delivered.
Discretionary Refunds. We may, at our sole discretion, issue refunds in cases of technical error or billing mistakes. Except as required by applicable law, all other sales are final.
When you use the Services, you may input text and generate audio clips ("User Content"). You are solely responsible for the User Content you create.
You agree NOT to use the Services to generate, create, or distribute content that:
You further agree not to:
We reserve the right, but are not obligated, to review, monitor, remove, or disable any User Content and to suspend or terminate the account of any user who violates these Terms, at our sole discretion and without notice.
Our Content. The Services, including all original characters, voices, designs, software, text, and other materials we provide, are owned by us and are protected by intellectual property laws. You may not copy, reproduce, or exploit any part of the Services except as expressly permitted.
Your Content and License. You retain ownership of the text you input. The audio clips you generate are provided for your personal, non-commercial use. By using the Services, you grant us a license to process your input through our third-party AI service providers as necessary to provide the Services to you. You are responsible for ensuring your use of any generated clips complies with applicable law.
The Services rely on third-party service providers, including Stripe (payments), Supabase (accounts and infrastructure), ElevenLabs and Anthropic (AI voice and text generation), and Render (hosting). Your use of the Services is also subject to the terms and policies of these providers where applicable. We are not responsible for the content or practices of any third-party websites or services that the Services may link to.
The Services use artificial intelligence technologies to generate voices, audio, and text. AI-generated output may occasionally be inaccurate, unexpected, or imperfect. You acknowledge that AI output is generated automatically and that you use it at your own discretion and risk.
We reserve the right to modify, suspend, or discontinue the Services (or any part of them) at any time, with or without notice, and without liability to you. We do not guarantee that the Services will be available at all times or free from errors, interruptions, or delays. In the event we permanently discontinue the Services, we will make reasonable efforts to provide advance notice so that users may use any remaining valid credits before the Services cease.
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, OR BE ERROR-FREE.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES. IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand, including reasonable legal fees, arising out of your use of the Services, your User Content, or your violation of these Terms or the rights of any third party.
Informal Negotiations. Before initiating any formal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at support@yappoapp.com. The parties agree to negotiate in good faith for at least thirty (30) days before initiating arbitration.
Binding Arbitration. If a dispute cannot be resolved through informal negotiations, it shall be resolved by binding arbitration. The arbitration shall take place in the State of California. This arbitration agreement applies to claims brought in the United States. We will pay arbitration fees that are deemed excessive.
Time Limitation. You agree that any claim or cause of action arising out of or related to the Services must be filed within one (1) year after the claim arose, otherwise it is permanently barred.
Governing Law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any court proceedings (where permitted) shall take place in California.
We may terminate or suspend your access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall survive.
We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date. We will inform you of material changes at least seven (7) days before they take effect, except for changes related to new functionality, security updates, bug fixes, or court orders, which may take effect immediately. Your continued use of the Services constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at:
Yappo
Email: support@yappoapp.com
These Terms of Service are provided as a general template and do not constitute legal advice. For specific legal concerns, please consult a licensed attorney.